How We Work

Maturity Model

Initiate, Challenger, Mastery: scored per capability, so the target is agreed before work starts.

Three maturity levels
  1. 03 · MasteryStrategic integration & innovation
  2. 02 · ChallengerOptimisation & standardisation
  3. 01 · InitiateEstablishing the foundation

At a glance

NGT scores maturity on three levels: Initiate, Challenger and Mastery. Each capability reads them through its own lens, and the score sets the target level the rest of the engagement works towards.

Frequently asked questions

What customers ask first.

All questions
SourcesNGT Cloud, DevOps and AI Service Offerings v2.0 (Mar 2025)NGT DevSecOps Service Offering (Jan 2025)Puppet, State of DevOps research (five stages of DevOps evolution)NGT Platform Engineering v1.2 (Sep 2026)NGT DataOps Service Offering drafts (Sep 2026)FPT Software Hanoi AI Service Introduction v0.9.3 (Mar 2026)