Cloud Transformation

Managed Operations on AWS

Signals from every account in one place, patching, backup and recovery on schedule, findings and spend reviewed, tickets to a Level 1–3 team.

How an AWS estate is run under NGT's cloud operations service. CloudWatch, X-Ray and Managed Grafana watch the workloads; Systems Manager, AWS Backup and Elastic Disaster Recovery keep them patched and recoverable; Security Hub, GuardDuty and Inspector raise findings; Cost Explorer and Budgets track spend. Alarms and findings become ServiceNow tickets for a Level 1 to Level 3 team.

alarmsfindingsincidentspage on-callticketsescalateescalateAWS CloudWorkload accountsObservePatch, back up, recoverSecurity findingsCostNGT operations team · Level 1 to Level 3Amazon EC2Amazon EKSAmazon RDS / AuroraAmazon S3Amazon CloudWatchAWS X-RayAmazon ManagedGrafanaAWS Systems ManagerPatch ManagerAWS BackupAWS Elastic DisasterRecoveryAWS Security HubAmazon GuardDutyAmazon InspectorAWS Cost ExplorerAWS BudgetsAWS Trusted AdvisorAmazon EventBridgealarms and findingsServiceNowincidents, changesPagerDutyon-callLevel 1monitoring, triageLevel 2incidents, changes, patchingLevel 3architects and SREMonthly reviewSLA, findings, cost

Point at a component to light its links; select it for what it does here and the practice that makes it right on AWS.

When to use it

  • An estate is live on AWS and needs owners around the clock
  • Patching, backup and recovery depend on people remembering
  • Alerts are noisy and the monthly bill surprises everyone

How NGT delivers it

Built from code, reviewed at a gate by an NGT architect, and handed over with runbooks your team can run.

Cloud Transformation